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Customer reviews of Atlas Motor Company

At Atlas Motor Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Atlas Motor Company

Atlas Motor Company
5
4.0

Based on 4 customer reviews

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  • 5

    One very happy customer

    By Natashia K on 10 June 2019 | Verified purchase

    Extremely helpful with discussing all four cars was interested in, even told me insurance groups and car tax. Went back three times , was not pushy what's so ever, friendly and honest bout what car would need doing when they put it in for MOT. Test drove couple of cars before buying one, extremely happy with service, would certainly get another car from Atlas motors.


  • 5

    Great place for used cars

    By Ausra J on 02 July 2017 | Verified purchase

    Very genuine place to buy used cars. The two men running it are very nice and not pushy like some salesmen. The cars are reasonably priced and have 6 month warranty. Great cars and great people. Would deffinitely recommend.


  • 5

    Potential health hazard, refused to help with cost

    By Paul S on 07 June 2019 | Purchase not verified

    Buyer beware! Very quick to sell, not so forthcoming when an issue arises. Baught a small run around. 2 months in and fumes are pouring into the car. Called the dealer, they got it looked at, £75 for parts and labour, so not the end of the earth. They sell cars with a 3rd party 6 month warranty, sounds good? Beware! Unless the vehicle suffers a major fault, seems like not much is actually covered (read it carefully!). My problem is not covered, surprise surprise, in my opinion the warranty isn't worth the paper it is written on. I asked as a gesture of good will, would they help with the cost, I got an out right refusal. If it's not covered by the warranty, they are not interested. So I'm left with a car that is a potential health hazard, a bill and nothing I can do. I might as well have gone to a private seller and saved money on the original purchase of the car, paid to fixe any issues myself and probably would still be quids in.

    Reply from Atlas Motor Company on 08/06/19

    I would like to clarify several points you have raised in your review, firstly you had the car 3 months not 2 when you reported the fault. I am sure everyone understands that the warranty a for a 13 year old car cannot cover every item. As the faulty part on your car was not covered to help with the cost and as a good will gesture we offered to arrange for the repair to be carried out at trade cost. Your comment regarding the warranty covering little apart from a major fault and not worth the paper it is written on is untrue ,the warranty is comprehensive covering major and minor parts and the warranty book states clearly parts that are covered( there is no small print)


  • 5

    Thanks a lot

    By Stefan C on 20 March 2019 | Purchase not verified

    Exceptional Staff. Very helpful and friendly. Thanks


Atlas Motor Company

Telephone:
01603 482838

Opening times

Monday 09:30 - 17:00
Tuesday 09:30 - 17:00
Wednesday 09:30 - 17:00
Thursday 09:30 - 13:00
Friday 09:30 - 16:30
Saturday 09:30 - 16:00
Sunday Appointment Only

Atlas Motor Company

Address:
Curtis Road,
Norwich,
Norfolk,
NR6 6RB